HELP MY HOOP IS TOO BIG!
Ok! Sometimes you outgrow your HoopSpin hula hoop or you don't need quite as big a hula hoop as you ordered. Don't worry downsizing a hula hoop is totally possible
The best option is for you to downsize your hoop yourself there are full instructions for you here
https://www.hoopspin.co.uk/pages/how-to-downsize-your-hula-hoop
If that isn't possible for you you can send it back to us and we can resize it for you for a small charge.
You are responsible for shipping charges both ways and a fee of £5 per hoop.
We are not currently resizing hoops from other companies as we would have to replace the connectors and buttons and possible redrill. We may offer this as a service in the future.
Once you have purchased a resize we will contact you with the address for returning the hoop. You are responsible for all shipping we advise using a tracked service HoopSpin is not liable for nay hoops that do not arrive to us.
We have taken photos of our hoops in different lights and will keep adding to this. Colours vary depending on light sources and may also vary due to your monitor settings. We suggest using a google image search to see as many variations in lighting as possible. Don't forget to check our Instagram too.
SIZE
All hoops are measured by OUTSIDE diameter. So the hoop is measured from outside edge to outside edge.
SECTIONAL HOOPS
We make our sectional hoops in the order that you select the colours. Our hoops are hand made so while we try to make the sections interchangeable they will always fit best in the colour order you selected. If your hoop is one colour we will mark the sections with numbers on the push buttons to indicate the order that they fit best.
MAKING AND SHIPPING
COLOURED POLYPRO HULA HOOPS. SECTIONAL HOOPS. POLYPRO HOOP TUBING.
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We take hoop orders every week until Wednesday at Midnight. Orders after this will ship the following week.
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We make orders Wednesday/Thursday and ship Fridays at present. The cut off is Wednesday night.
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You get a confirmation email when you order and when it has been shipped. Please check your junk mail for our emails before contacting us.
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We advise use a tracked service for orders outside the UK. Your tracking number will be sent separately by UPS you must check your junk mail because you are an actual grown up now.
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Postage times are from day of posting not day of order e.g. if you chose Special delivery that means the hoop will be delivered the day after we put it in the post. We don't have a next day delivery for hoops because they are hand made to order. See above for build/making times.
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If your order is URGENT please let us know WHEN YOU NEED THEM FOR. We will try our best to meet your needs but everything is handmade and we make hoops in the order they come in so it's not always possible please don't be mean about it, it's really up to you to check the build times on the website.
BEGINNER HULA HOOPS. FITNESS HULA HOOPS. TAPED POLYPRO HOOPS
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Hoops are hand made and custom taped to order by my own lovely hands.
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Hoops ship within 7 BUSINESS days of ordering.
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Postage times are from day of posting not day of order.
